18 guides · updated 2026-08-06

Chatbots

Name: wrrk.ai
Rating: 4.8 (50 reviews)

Deploy AI chatbots on your website and messaging channels.

01Chatbot OverviewUserDeploy AI-powered chatbots on your website, WhatsApp, or internally.chatbotsaiwidget
02Training Your ChatbotUserTrain your chatbot with documents, URLs, FAQs, and conversation review.chatbotstrainingknowledge-base
03Customizing the Chat WidgetUserEmbed and customize the wrrk chat widget on your website.chatbotswidgetcustomization
04Chatbot ↔ CRM IntegrationUserHow chatbots pull CRM context to personalize replies and push captured leads back into the CRM.chatbotscrmintegration
05Create Your First Chatbot (Step by Step)UserZero-to-live walkthrough: create, train, customize, and test your first chatbot.chatbotsgetting-startedsetup
06Setting Your Bot's Personality & ToneUserShape your bot's voice: tone, mood, empathy, length, greetings, and system rules.chatbotspersonatone
07Customizing How Your Widget LooksUserTheme, brand color, avatar, banner, fonts, position, and allowed domains — with live preview.chatbotsappearancewidget
08Guardrails: Confidence, Limits & Requiring an EmailUserSafety rules made simple: confidence, message/credit limits, filters, and the email gate.chatbotsguardrailsemail-gate
09Testing Your Bot Before You LaunchUserUse the Test Bot preview to check answers, tone, and the email gate before going live.chatbotstestingpreview
10Configuring Your Widget Sections (Home, Chat, News, Help)UserTurn Home, Chat, Help, and News tabs on or off and fill them with your own content.chatbotswidgetsections
11Setting Up Quick Topics (Popular Topics)UserAdd clickable shortcut tiles to your Home tab that send a message, open an article, or open a link.chatbotswidgetquick topics
12Collecting Visitor Info & Data (Lead Capture)UserAsk visitors for their info with a simple form, or send extra data from your site with identify and track.chatbotslead capturedata capture
13How Visitors End a Chat & Start FreshUserThe X minimizes and keeps history; "End & start new" wipes the chat. Plus the CSAT star rating.chatbotswidgetend chat
14Handing Off to a Human AgentUserWhen and how your chatbot passes a conversation to a real teammate.chatbotshandoffagents
15Managing Chatbot Conversations in the InboxUserFind, filter, and reply to chatbot chats — with AI Copilot helping.chatbotsinboxcopilot
16Understanding Your Chatbot AnalyticsUserEvery chatbot metric explained plainly — plus what to do about it.chatbotsanalyticsmetrics
17Installing the Chatbot on Your WebsiteDeveloperCopy the snippet, paste it before the body close tag, lock it to your domains.chatbotsinstallembed
18Chatbot FAQ & TroubleshootingUserTroubleshoot current chatbot widget, Help, knowledge, credit, and human-handoff behavior.chatbotstroubleshootingfaq

Reading about it is step one.
Step two takes minutes.

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Chatbots

Reading about it is step one.Step two takes minutes.

Chatbots

Reading about it is step one.Step two takes minutes.

Reading about it is step one.
Step two takes minutes.

Reading about it is step one.
Step two takes minutes.