7 articles
Workflows & AI
Build automations, configure AI behavior, and streamline processes.
Workflow Basics
UserLearn the basics of building automated workflows in wrrk.
workflowsautomation
Workflow Triggers and Actions Reference
UserComplete reference of all workflow triggers, actions, and variables.
workflowstriggers
Workflow Templates
UserPre-built workflow templates for lead management, sales, and support.
workflowstemplates
Troubleshooting Workflows
UserDiagnose and fix workflow issues using logs, testing, and common solutions.
workflowstroubleshooting
Automated Prospecting → AI Voice Calls
UserEnd-to-end guide: scheduled prospecting, phone validation, and AI voice calling in one workflow.
workflowsprospecting
Acting on AI Call Outcomes (Call Disposition)
UserUse Call Ended and related voice triggers to update CRM, schedule callbacks, and suppress bad numbers automatically after AI calls.
workflowsvoice
AI Command Center
AdminConfigure and monitor every AI feature on the platform — agents, knowledge, analytics, approvals.
aiconfiguration