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Help CenterWorkflows & AI

8 guides · updated 2026-08-06

Workflows & AI

Build automations, configure AI behavior, and streamline processes.

01Workflow BasicsUserLearn the basics of building automated workflows in wrrk.workflowsautomationtriggers
02Workflow Triggers and Actions ReferenceUserComplete reference of all workflow triggers, actions, and variables.workflowstriggersactions
03Workflow TemplatesUserPre-built workflow templates for lead management, sales, and support.workflowstemplatesautomation
04Troubleshooting WorkflowsUserDiagnose and fix workflow issues using logs, testing, and common solutions.workflowstroubleshootingdebugging
05Automated Prospecting → AI Voice CallsUserEnd-to-end guide: scheduled prospecting, phone validation, and AI voice calling in one workflow.workflowsprospectingvoice
06Acting on AI Call Outcomes (Call Disposition)UserUse Call Ended and related voice triggers to update CRM, schedule callbacks, and suppress bad numbers automatically after AI calls.workflowsvoicedisposition
07AI Command CenterAdminConfigure every AI feature on the platform — agents, knowledge, and approvals.aiconfigurationcommand-center
08AI Command Center: Agents, Knowledge, Skills, and ApprovalsAdminConfigure agents, knowledge, skills, MCP tools, runs, approvals, and AI defaults.aiagentsknowledge

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Getting Started12 Email10 WhatsApp & Social5 CRM14 LinkedIn16 Chatbots18 Billing3 Administration6 API & Developers4 Voice5 Meetings4 Tasks2 Messaging Channels2 Analytics3 Wrrkspace2 Settings5 Tools & Integrations9 Browser Extension2 Chat & Collaboration4 People & HR3 Performance2

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