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Channels · every door, one building

Nine doors.Not nine inboxes.

WhatsApp, email, Instagram, LinkedIn, Reddit, voice, chatbots and tickets are how customers reach you; team chat is where your people answer. Every message lands on one record. Some send. Some listen. One asks for your browser.

One thread · one recordSample data

WhatsAppDo you support AED payouts?

EmailFollowing up on the onboarding call

VoiceInbound call · transcript kept

Resolved toNadia K. · Meridian Payone contact

Hover or tap a door. The badge on it is the truth of it — and the doors that cannot do the same go dim. in — messages out — send doors only

Nine doors · one record

WhatsApp

Send

Email

Send

Instagram

Send

LinkedIn

Browser-assisted

Reddit

Listen

Voice

Send · configured

Chatbots

Deploy

Tickets

Resolve

Team chat

Internal

Four messages · one person

Sample data

WhatsAppDo you support AED payouts?21:12

EmailFollowing up on the onboarding call09:04

InstagramCommented on the launch post11:20

VoiceInbound call · 4m 12s · transcript kept14:36

Resolved toNadia K. · Meridian Payone contact

What arrives with the message

Who they are

Contact, company, and every deal or ticket already open.

What was said

The full history across channels, not just this thread.

What you know

Knowledge retrieved against the question actually asked.

What is owed

Open loops and commitments, with their age.

Who owns it

Assignment and ownership, visible before you reply.

What happens next

The next action recorded, so nothing rests on memory.

What an employee may do, per channel

honest limits

EmailDraft, send inside a mandate, detect replies, enrol in sequences.autonomous

WhatsAppRead, reply, run templates and flows, send campaigns.autonomous

InstagramDirect messages and comment replies from the same inbox.autonomous

LinkedInResearch and draft; execution runs through your browser, under your control.human-controlled

RedditMonitor threads and score intent. It listens; it does not broadcast.listen only

VoiceInbound and outbound with live handoff, where telephony is configured.configured

ChatbotsAnswers on your site, inside the rules you set when you deploy it.deploy

TicketsTriage, assign and resolve against the same customer record.resolve

Team chatInternal only. Your team, beside the threads — nothing leaves the building.internal

One inbox · owned like any other wrrk

AssignmentRouted by rule or by AI, with ownership visible

TriageSorted by intent and urgency on arrival

FiltersAll, unread, groups, campaigns

AttachmentsMedia and documents kept against the record

NotificationsPer-channel preferences, plus a scheduled digest

InternalTeam chat sits beside the customer conversations

01

Every door · one building

Nine doors. They are not nine inboxes.

WhatsApp, email, Instagram, LinkedIn, Reddit, voice, chatbots, tickets and team chat. Nine doors into the same building — every one opens onto the same records. Connecting a door costs nothing.

Sample data · not a customer claim. Channel availability depends on your plan and connected accounts.

01Every door · one building

Nine doors. They are not nine inboxes.

WhatsApp, email, Instagram, LinkedIn, Reddit, voice, chatbots, tickets and team chat. Nine doors into the same building — every one opens onto the same records. Connecting a door costs nothing.

Channels: 9
Send: 3
Listen only: 1
Assisted: 1

Nine doors · one record

WhatsApp

Send

Email

Send

Instagram

Send

LinkedIn

Browser-assisted

Reddit

Listen

Voice

Send · configured

Chatbots

Deploy

Tickets

Resolve

Team chat

Internal

02Identity · resolved on arrival

Four messages. The same customer.

She asks on WhatsApp at night, replies by email in the morning, comments on the launch post, then calls. Most tools file that as four conversations with four strangers. Here it resolves to one contact before anyone answers.

Messages: 4
Channels: 4
Contacts: 1
Re-asked: nothing

Four messages · one person

Sample data

WhatsAppDo you support AED payouts?21:12

EmailFollowing up on the onboarding call09:04

InstagramCommented on the launch post11:20

VoiceInbound call · 4m 12s · transcript kept14:36

Resolved toNadia K. · Meridian Payone contact

03What arrives with it

The record arrives before the reply.

Who they are, what was said on every other channel, what you know that answers the question, what is open against them and who owns it — attached to the message, not looked up after it. The AI sees the whole record. So do you.

History: all channels
Knowledge: retrieved
Open items: shown
Lookups: none

What arrives with the message

Who they are

Contact, company, and every deal or ticket already open.

What was said

The full history across channels, not just this thread.

What you know

Knowledge retrieved against the question actually asked.

What is owed

Open loops and commitments, with their age.

Who owns it

Assignment and ownership, visible before you reply.

What happens next

The next action recorded, so nothing rests on memory.

04Said plainly

Not every door can be automated.

Email, WhatsApp and Instagram can send inside a mandate. LinkedIn is browser-assisted and human-controlled — we do not claim autonomous sending. Reddit is listen-only. Voice requires telephony configuration. Chatbots answer on your site, tickets work the record, and team chat never leaves the building. The badge on the door is the truth of the door.

Autonomous: email · WA · IG
Assisted: LinkedIn
Listen only: Reddit
Configured: voice

What an employee may do, per channel

honest limits

EmailDraft, send inside a mandate, detect replies, enrol in sequences.autonomous

WhatsAppRead, reply, run templates and flows, send campaigns.autonomous

InstagramDirect messages and comment replies from the same inbox.autonomous

LinkedInResearch and draft; execution runs through your browser, under your control.human-controlled

RedditMonitor threads and score intent. It listens; it does not broadcast.listen only

VoiceInbound and outbound with live handoff, where telephony is configured.configured

ChatbotsAnswers on your site, inside the rules you set when you deploy it.deploy

TicketsTriage, assign and resolve against the same customer record.resolve

Team chatInternal only. Your team, beside the threads — nothing leaves the building.internal

05Where it all lands

Owned like any other wrrk.

Every thread is assigned, triaged and filtered in one stream — groups intact, attachments kept on the record, a digest of what happened while you were away. A conversation here is a piece of wrrk with an owner, not a notification.

Stream: unified
Assignment: rule or AI
Groups: supported
Digest: scheduled

One inbox · owned like any other wrrk

AssignmentRouted by rule or by AI, with ownership visible

TriageSorted by intent and urgency on arrival

FiltersAll, unread, groups, campaigns

AttachmentsMedia and documents kept against the record

NotificationsPer-channel preferences, plus a scheduled digest

InternalTeam chat sits beside the customer conversations

Sample data · not a customer claim. Channel availability depends on your plan and connected accounts.

Nine doors are ready.
Opening one costs nothing.

Connect a channel and the next message arrives with the whole record attached. Your AI Employee answers on the doors you open — and asks before anything leaves the building.

Hire an AI Employee See the pricing

Channel availability depends on your plan and connected accounts.