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Channels · every door, one building
WhatsApp, email, Instagram, LinkedIn, Reddit, voice, chatbots and tickets are how customers reach you; team chat is where your people answer. Every message lands on one record. Some send. Some listen. One asks for your browser.
WhatsApp, email, Instagram, LinkedIn, Reddit, voice, chatbots, tickets and team chat. Nine doors into the same building — every one opens onto the same records. Connecting a door costs nothing.
Nine doors · one record
Send
Send
Send
Browser-assisted
Listen
Voice
Send · configured
Chatbots
Deploy
Tickets
Resolve
Team chat
Internal
She asks on WhatsApp at night, replies by email in the morning, comments on the launch post, then calls. Most tools file that as four conversations with four strangers. Here it resolves to one contact before anyone answers.
Four messages · one person
Sample dataWho they are, what was said on every other channel, what you know that answers the question, what is open against them and who owns it — attached to the message, not looked up after it. The AI sees the whole record. So do you.
What arrives with the message
Who they are
Contact, company, and every deal or ticket already open.
What was said
The full history across channels, not just this thread.
What you know
Knowledge retrieved against the question actually asked.
What is owed
Open loops and commitments, with their age.
Who owns it
Assignment and ownership, visible before you reply.
What happens next
The next action recorded, so nothing rests on memory.
Email, WhatsApp and Instagram can send inside a mandate. LinkedIn is browser-assisted and human-controlled — we do not claim autonomous sending. Reddit is listen-only. Voice requires telephony configuration. Chatbots answer on your site, tickets work the record, and team chat never leaves the building. The badge on the door is the truth of the door.
What an employee may do, per channel
honest limitsEvery thread is assigned, triaged and filtered in one stream — groups intact, attachments kept on the record, a digest of what happened while you were away. A conversation here is a piece of wrrk with an owner, not a notification.
Sample data · not a customer claim. Channel availability depends on your plan and connected accounts.
Connect a channel and the next message arrives with the whole record attached. Your AI Employee answers on the doors you open — and asks before anything leaves the building.
Channel availability depends on your plan and connected accounts.