Managing AI Credits
Understand recurring allocations, one-time Free credits, add-ons, and current AI usage costs.
Managing AI Credits
Free grants 50 credits once at signup. Pro allocates 500 credits per person each month, and Max allocates 1,500 credits per person each month. Free does not refill after the signup allowance.
Additional credits cost 25 credits per $1, with a minimum purchase of $5.00. Explicit prepaid checkout adds a 15% bonus; ordinary top-ups use the base rate. Purchased credits are tracked separately from subscription allocations; review the Billing area for the current balance and usage.
Default action costs
- copilot: 1 credit
- analytics_ai: 1 credit
- workflow_ai: 1 credit
- email_ai: 1 credit
- chatbot_ai: 1 credit
- message_ai: 1 credit
- compose_ai: 1 credit
- email.campaign_suggest_followups: 1 credit
- summarize_ai: 1 credit
- analyze_ai: 1 credit
- rag_query: 1 credit
- agent_ai: 2 credits
- reddit_compose: 0.5 credits
- reddit_draft: 0.5 credits
- voice_call: 8 credits
- lead_drafting: 1 credit
- lead_signal: 1 credit
- crm_deal_suggestions: 1 credit
Voice calls
AI voice calls cost 2 credits per 15-second block (8 credits a minute). Calls your reps place from the manual or auto dialer cost 0.5 credits per started minute, and inbound calls answered by a person cost 1 credit per 15-second block (4 credits a minute). Each call is rounded up to its next billing block, and unanswered calls cost nothing. You pay for the call's actual length: wrrk checks there is enough credit for the maximum call length before the call starts, and any credit held for that maximum but not used is returned when the call ends.
Lead prices
Lead discovery and enrichment are charged per verified outcome, never per attempt: a verified business email costs 5 credits, a phone 5, a LinkedIn URL, website, Twitter, Facebook or Reddit handle 2, an Instagram handle 3, a deep LinkedIn profile or company intel report 14, company basics (location, industry and size, included with company intel) 1, and a conversation thread 6. Find Leads charges 5 credits for a lead with a verified business email and 1 credit for any other contactable lead. Fields that are not found cost nothing, and discovery spend is capped at 2,000 credits per day by default unless an admin sets a different limit. Discover shows the maximum a search can cost before you start it; you are charged only for the leads and fields actually delivered.
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