Billing FAQ

Billing FAQ

Can I change my plan?

Yes. Start a monthly Pro or Max checkout from the Billing area. A plan change may be prorated according to the billing provider. Free remains available at $0.

Is there a free trial?

No time-limited trial is promised. Free starts with a one-time 50-credit signup allowance. Upgrade when your organization needs recurring paid-plan credits or priority support.

Are there new annual discounts?

No. New checkout is monthly. Existing annual subscriptions remain readable and retain their legacy annual display behavior.

Do purchased credits roll over?

Purchased credits are separate from the recurring subscription allocation. Check the Billing screen for the balance and expiry state shown for your account.

How do I contact billing support?

Email support@wrrk.ai with billing details, or use the in-app Help & Support panel. Include the organization name, invoice or checkout reference, and the issue.