Turn any message into a task

Turn any message into a task

You're texting a customer on WhatsApp. They ask for a follow-up next week. In most tools, you'd copy the message, switch tabs, paste it into a task tool, and try to remember the context.

In wrrk, you click one button and the task is created, pre-filled by AI with a sensible title, priority, and due date. The original message stays linked, so you can always jump back to it.

Where the button lives

This works in three places today:

WhatsApp: at the top of any open conversation:

Instagram DMs: same place, top of the chat header.

Unified Inbox: hover any message; the action menu appears with Convert / Ticket / Deal options.

What happens when you click it

For about a second, you'll see a loading state while AI reads the recent messages and proposes a task. Then a modal opens, already filled in:

You can edit anything before saving:

• Title: AI's best guess at what to call it
• Priority: high if the message contains urgency words ("ASAP", "today"), medium otherwise
• Due date: pulled from explicit dates ("by Friday") or inferred
• Description: a short summary of what the message asked for

If AI takes too long (over 2.5 seconds), the modal opens with a basic prefill instead, you'll just see the message text and can fill in the rest.

Finding the original message later

Open the task. At the top of the Details tab, you'll see a small pill that says Opened from WhatsApp · [contact name]:

Click it to jump straight back to the conversation, with the exact message scrolled into view. No more "where did this come from?" questions.

What if AI gets it wrong?

Edit the modal before saving, that's the whole point of the preview. The AI is fast, not infallible.

What's next?

Once a task exists, the real moat kicks in: wrrk can execute the task for you. See Let AI actually run the task.