Audit Log

Audit Log

The audit log records all significant actions taken by users and the system within your WRRK organization. It is essential for security, compliance, and troubleshooting.

Accessing the Audit Log

Navigate to Settings > Organization > Audit Log. Only Super Admins can access the full audit log.

What is Logged

User Actions:

• Login and logout events
• Password changes
• Profile updates
• Data exports

Admin Actions:

• Team member invited, removed, or role changed
• Module access settings modified
• Organization settings changed
• Workflow created, modified, or deleted
• Chatbot deployed or removed
• Integration connected or disconnected

System Events:

• Automated workflow executions
• AI credit usage
• Email sync events
• Error events

Log Entry Details

Each log entry includes:

• Timestamp — Exact date and time (in your organization's timezone).
• Actor — The user who performed the action (or "System" for automated events).
• Action — What was done (e.g., "user.invited", "deal.stage_changed", "workflow.activated").
• Target — The affected resource (e.g., contact name, workflow name).
• IP Address — The IP address of the user (for login events).
• Details — Additional context (e.g., old value vs. new value for field changes).

Filtering and Searching

Use the filters at the top of the audit log to narrow results:

• Date Range — Show events within a specific time period.
• User — Filter by the user who performed the action.
• Action Type — Filter by category (User, Admin, System).
• Search — Free-text search across all fields.

Exporting

Click Export to download the audit log as CSV. Useful for compliance reviews or sharing with your security team.

Retention

Audit logs are retained for:

• Starter plan — 30 days
• Professional plan — 90 days
• Enterprise plan — 1 year (customizable)