Solutions · E-commerce

Run your e-commerce businessfrom one AI workspace.

WhatsApp support, order automation, campaign management, and CRM, all in one platform. Stop app-switching.

Hire an AI Employee See the pricing

One order question, start to finish

Comes in on: WhatsApp · Instagram · Email
Arrives with: Order history and every past ticket
Turns into: A reply, a refund, or a CRM update

Sample layout · not a customer claim

01 · The wrrk

What an e-commerce team actually runs here

Four jobs that eat the week. Each one is a module you already have on every plan — not an add-on.

WhatsApp & Instagram Inbox

Support customers on WhatsApp and Instagram directly, no Twilio setup, no third-party app. One inbox for all channels.

Order & Fulfillment Automation

Automate order confirmations, shipping updates, and returns via WhatsApp and email. No manual follow-ups.

Built-In CRM

Every customer conversation, purchase history, and support ticket in one place. No separate CRM needed.

Campaign Builder

Send WhatsApp and email campaigns to segmented customer lists: promotional, re-engagement, cart recovery, all from Wrrk.

02 · What runs it

One platform underneath.

Nothing on this page is an industry edition. It is the same product every other team runs — channels, AI employees, wrrkflows and the CRM — pointed at your week.

ChannelsWhatsApp, Instagram and email land in one inbox. Every message writes to the same customer record.

AI employeesHire one for support triage or cart recovery. You set the brief, the standing orders and the budget.

WrrkflowsOrder confirmations, shipping updates and win-back sequences run on triggers — not on someone remembering.

CRMContacts, deals and tickets on one record, with purchase history attached to the thread.

03 · The stack you drop

Cancel your CRM, your WhatsApp tool, and your campaign platform

Wrrk gives e-commerce teams everything in one workspace: customer messaging on WhatsApp and Instagram, automated follow-ups, campaign broadcasts, and a built-in CRM.

WhatsApp and Instagram messaging built in, no Twilio needed

Automated order updates and cart recovery campaigns

Built-in CRM with full purchase and conversation history

Segment customers and send targeted WhatsApp campaigns

AI Copilot handles routine support queries automatically

Real-time analytics on campaigns, sales, and team performance

What we will not claim

honest limits

LinkedIn: Browser-assisted and human-controlled. It researches and drafts; execution runs through your browser. No autonomous sending.
Reddit: Monitor threads and score intent. It listens; it does not broadcast.
Voice: Inbound and outbound calls with live handoff — where telephony is configured.
Sends: An AI employee parks what it writes for your approval by default. Autonomy is an explicit grant.

Outbound WhatsApp sent outside the 24-hour service window uses Meta-approved templates, and broadcast volume follows your WhatsApp Business tier. That is a Meta rule, not a wrrk one.

04 · Elsewhere

Other industries.

EdTechSchools · Coaching · Cohorts

FinanceLending · Wealth · Insurance

HealthcareClinics · Diagnostics · Pharma

Real EstateResidential · Commercial · Brokers

All solutions

Your storefront never closes.
Neither does the inbox.

Connect WhatsApp, Instagram and email, then hire the employee that works them.

Hire an AI Employee See the channels

wrrk.ai